Terms of Trade


  • Unless specified otherwise, the terms below shall bare the following meanings:

  • ‘MRC’ means Mobility Research Centre Limited.
  • ‘This site’ means Tacpro.com.au.
  • ‘You’, and ‘your’ means the customer/user of this site.
  • ‘We’, ‘our’ and ‘us’ means TacPro™ by Mobility Research Centre Limited and all related properties.
  • ‘the Products’ means your order.
  • ‘the terms and conditions’ means all of the requirements set out below.

General terms

By accessing and using this site you are agreeing that you have read, understand and accept that you are to conform to and be bound by the terms and conditions set out herein. Your use of this site is subject to the terms and conditions and all applicable laws. If you do not agree to these terms and conditions, then you are not allowed to use or browse this site.

We may modify, alter or otherwise update the terms and conditions that are applicable to this site from time to time. It is your responsibility to regularly check the terms and conditions to ensure that you agree with all the requirements that are set out. You agree to the terms and conditions, and accept that you are to be bound by these terms and conditions upon accessing and browsing this site.

These terms and conditions constitute the entire agreement relating to the supply of the Products and the use of this site.  No representation, warranty, terms or conditions shall be binding on us, unless it is included in the terms and conditions or required by law.

These terms will be interpreted and take effect as an agreement made in Australia and will be governed by Australian law, and the parties submit to the non-exclusive jurisdiction of the Australian courts.

We shall be entitled, at any time without prior written notice or any legal responsibility to you, to cancel or suspend any or all of the services provided through or by this site and/or substitute alternative services, which may or may not be suitable for the original purpose.

If you have any queries relating to the terms and conditions for the use of this site, please contact TacPro™ by Mobility Research Centre Limited either via email at info@tacpro.com.au.

Registration with TacPro™

You are required to register with us when you make an order via this site. When you register with this site you will be asked for some personal information such as your name, delivery address, email address and a password. Your email and password should be kept private as this information can be used to make orders on this site.

We will never ask you for your password. We recommend not relating your password to any readily accessible data such as any personal information (your name, birthdate, address, telephone number, driver’s licence, licence plate or passport). We also recommend that your password doesn’t contain any obvious combinations or sequences or letters or numbers. You are entirely responsible for maintaining the security of your login and password, and for all activity pertaining to your login and password, whether authorised or unauthorised. If any unauthorised party gains access to your login and/or password, please notify us immediately and change your login and password details accordingly. We shall not have any liability for your failure to comply with these obligations.  

Ordering with TacPro™

You may place an order with us by:-

• Logging onto this site and using your account login and password;


• Calling us on 1300 TAC PRO (1300 822 776).

Orders are irreversible and represent an offer by you to purchase the Product at the price and per the terms displayed on this site.  Payments are required to be made via Paypal.  If you do not have an account, there is an option to pay via credit card.  Your account or credit card will be charged at the time of ordering.  You will be notified via email when your order has been accepted and when it is being processed.  

Even though your order may have been accepted, we may cancel your order by notice in writing to you at any time for any reason which is beyond our reasonable control including, but not limited to industrial action; where the Product cannot be manufactured because of shortage in materials; where the Product has been destroyed or damaged before delivery to you; where there are significant shipping delays or failures by our shipping agents.  If we cancel your order we will immediately refund, by credit to the credit card you used to make the payment for the order, the amount debited to that account; and we shall not be liable to you or any other person for any loss or damages suffered by you due to a failure by us to perform our obligations.  

Delivery and dispatch

You acknowledge that all Product is shipped to you by our distribution centre in Sydney.We will take reasonable measures to ensure that the Product is delivered as close as possible to the target delivery date (within 4 - 5 business days), and to the address specified on your order. We will endeavour to give you notice of changes in the target delivery date.  All risk and ownership of the Products shall pass to you at the time we try to deliver the Product to you. If you fail to accept delivery for any reason or if we are unable to deliver the Product, risk and ownership of the Product shall nevertheless pass to you at the time we try to make delivery. We shall have no liability to you for any losses arising because of delay in the delivery of the Product, whatever the cause of the delay.  


Where the Competition and Consumer Act 2010 applies to the products, and you wish to make a claim under that Act, you must return the Products to us so we can inspect the Products and identify the source of the fault and whether it is able to be repaired or remedied. Subject to Schedule 2 of the Competition and Consumer Act 2010, it is your responsibility to cover any costs of returning the products to us.


The Privacy Act 1988 (known as the Act for the purposes of this part) provides regulations for how personal information is handled. Personal information under this act is defined as: “Information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual, or an individual who is reasonably identifiable.”

We collect, store and use personal information about you which you have provided to us in any form or via this site. We collect personally identifiable information, such as your email address, name, home or work address or telephone number. We also collect anonymous statistical information which is not unique to you, such as the time you accessed the site and other site data.  If you do not provide the personal information required by us, we may limit the services we provide to you.

Any personal information you provide will be held in accordance with the requirements set out in the Privacy Act 1988 and this Privacy Part of the terms and conditions. Personal information may be held by us or our agents electronically or in hardcopy (in Australia or elsewhere), but in all cases, we will control that information.

We may use your personal information:-

• For the purpose for which you provided it to us.

• If you have provided us with an email address, to send you email messages or to promote goods and services provided by us;

• To operate this site and deliver the Product and/or services required;

• To inform you of other products or services available from us and our affiliates;

We do not sell, rent or lease our customer information to third parties. We will not release your personal information to any third party except where required to, permitted by law, where you have authorised us to do so, or where disclosure is connected to the purpose for which the information was collected. You may ask us for access to, correction of or deletion of any personal information that we hold about your by sending us a written request to the address below.  It is your responsibility to ensure that your personal information is up to date and accurate. You can ask to see the personal information that we hold about you by sending us an email. 

Electronic Messages

If you enter your email address into this site, then you have agreed to us providing you with unsolicited information about our products and services in electronic form to that email address. You may request that we remove your email from our database at any time.

TacPro™ content

The information on this site is owned by or licenced to us. All material on this site, including without limitation, any text, images, designs, graphics, pictures, videos, software, music and sound files, the layout, the look-and-feel and any other information contained on or in this site (collectively known as the Content for the purposes of this part) is subject to copyright, various intellectual property protections (registered and unregistered) and other exclusive rights.

You may not copy, replicate, display, publish, upload, convey, store (including in electronic form) or change in whole or part, whether in text, graphic, audio or video any part of the Content without prior written consent from us.

You may not upload or republish the Content on any internet, intranet or extranet site, or include the information in any other database or compilation, and any other use of the Content is strictly prohibited.

Trademarks, logos, model names, brands and service marks (collectively known as the Branding for the purposes of this part) displayed on this site are registered or unregistered marks of TacPro® by Mobility Research Centre Limited, or have been licenced to us for use on this site by third parties.

We are the owner or licencee of the Branding. You may not use any of the Branding without prior written consent from us.  

Unauthorised Use or Interference

You may not:-

• Attempt to gain unauthorised access to any part of this site, or attempt to acquire any materials, information or documents through any means not purposely made available by us, including without limitation, hacking, password mining or otherwise accessing data without authorisation;

• Test the vulnerability of this site or any network connected to this site or seek to trace any information through any other use of this site;

• Upload or use any software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or this site.

• Use this site in any unlawful manner or in any other manner that could damage, disable, overburden or impair this site;

• Use automated scripts to collect information from or otherwise interact with this site;

• Impersonate any person or entity, or falsely state or otherwise misrepresent yourself;

• Use or transmit the personal information of any third party, including without limitation, names, addresses, phone numbers and email addresses.

You agree to comply with these terms and conditions and all applicable laws always when using this site.  


Cookies are small files which are temporarily installed on your computer’s drive.  This site uses cookies for the sole purpose of recording aggregate information to perform analyses of the characteristics and behaviours of this site’s users and to make improvements to this site.  We use cookies to keep track of users’ preferences and consequently to design this site to best meet the users’ requirements. This information is not used to identify individual site users.  Information collected using cookies includes non-personally-identifiable information like:

• The internet domain and IP address that you’re using to access this site;

• The browser and operating system you’re using (i.e., Internet Explorer and Chrome or Microsoft Windows and Apple Mac);

• The date and time you access this site; and

• Whether you arrived at our site via a link from another site and the address of such site.

By using this site, you consent to us collecting and using information collected from cookies. Please note that you can prevent cookies from being saved on your hard drive at any time by selecting the appropriate setting on your browser. You may continue to use this site without cookies enabled, however you may not be able to continue using all this site’s features in their entirety.  

Features and Services

We may from time to time make information, services and information available on this site. We will endeavour to ensure that all information (including, but not limited to, product features, models, illustrations, representations, specifications and prices), whether alone or part of a feature or service on this site is accurate at the time uploaded to this site.  However, product features, models, illustrations, representations, specifications and prices are subject to change without notice and we make no commitment or representation as to the information or the availability of any goods or services.

All information (including product features, models, illustrations, representations, specifications and prices), whether alone or part of an interactive feature or service and any visual representations provided by us is for information purposes only and is not intended to be relied on or acted upon for any purpose.  

Warrantee and Liability

We do not represent or warrant that the information, services or materials accessed from or through this site will be uninterrupted or free of errors, defects, viruses or other harmful components, or that any such problems which are discovered will be corrected.

We make no representation or warranty regarding the functionality or condition of this site, its suitability for use, or that its use will be uninterrupted or error-free. We may update the information or materials on this site from time to time and no assurance or warrantee is given that information or material on this site is up to date, accurate, error-free or complete.

Links and references to other sites may be included on this site as a convenience only.  We may not have reviewed and do not endorse or assume any responsibility for any other sites, material posted on them, or products or services offered on those sites.

Information or material which you provide electronically through your access to or usage of this site is not confidential or proprietary and you acknowledge that unprotected communications over the internet are subject to possible interception, alteration or loss. Internet transmissions are never entirely secure or private, even when a site is stated as being secure. This is an inherent part of using the internet, and therefore we shall have no liability for the interception or hacking of data through the website by unauthorised third parties.

You may not use this site or place an order for delivery outside of Australia. For orders, outside of Australia, please call 1300 TAC PRO (1300 822 776).

We will not be liable to any person or entity for any damage, direct or indirect, incidental, special or consequential for access to, use of or inability to use this site. We assume no liability for errors or omissions in the content or any services available on this site including any inaccuracies and for any non-compliance by any contained on this site.  This site and all content, features, and services on this site are provided ‘as is’ without warranty of any kind, whether expressed or implied, including but not limited to implied warrantees of fitness for a particular purpose or non-infringement.

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